CQS is constantly vigilant about the internal well-being of the company and about the level of employee satisfaction, as it is fundamental of a successful business. As part of National Customer Service Week 2017, the company announced a series of benefits to employees, with the aim of further improving working conditions in the field of customer service, harmonizing the growth of the company’s operations with the reward of employees as well as participating in the training and entertainment of employees and their families. The following actions went into effect at the start of the Customer Service Week and continue throughout the year.

Weekly ‘Cinema Fridays’ Competition

CQS designed and implemented a program for the entertainment of its employees, considering that the investment in human capital extends beyond work itself. In this context, the company’s employees could participate in a weekly competition, which will be repeated for a whole year, where a lucky person wins 2 tickets to the cinema every Friday.

Team Building Brunch Day

Socialization in the context of work is a key element for work development and harmony. The week started with a surprise for the employees, since at their workplace, coffee, juices and various delicacies were waiting for them so that they could start their day with even more energy. Also, they were given the opportunity to communicate with each other.

Interior decoration of workplace – branding

The decoration of the workplace is directly related to the creation of suitable working conditions, since the pleasant environment enhances performance and mood during work. CQS redesigned the decoration of all office spaces with the aim of renewing but also strengthening the corporate principles and values, as well as creating an ideal environment for its employees.

Internal briefing & reward meeting

Every year, employees are informed internally about the Group’s progress, its goals and about the projects to be implemented. This year, the annual meeting took place during Customer Service Week. The meeting was an occasion to recognize and distinguish human potential as well as executives or groups of the company, which stood out with their performances.