A strategic partnership that stands out

CQS was recognized at the National Customer Service Awards (CS Awards) 2025, together with Cardlink, receiving the Distinction Award in the category “Best Collaboration with an External Service Provider.”

This distinction highlights a strong and well-established strategic partnership in the field of customer service—one that has been shaped and strengthened through the long-term collaboration between the two organizations.

The partnership between CQS and Cardlink has evolved into a fully integrated co-operation framework, driven by a shared commitment to continuously enhancing the customer experience for the businesses they support. Through jointly designed processes, systematic team training, and the effective use of technology and data, the collaboration ensures consistently high standards of quality and operational excellence.

This award reflects the continuity, consistency, and strategic depth of the CQS–Cardlink partnership, while underscoring the role of customer service as a key driver of sustainable growth and long-term value.