CQS’s partnership with Public scooped the highest accolade at the National Customer Service Awards 2023, held on Tuesday 12 December, in the ‘Best Partnership with an External Provider’ category, confirming the efficient partnership model the two companies have developed over the last years.

For CQS, which is currently among the most dynamic Greek companies in customer relationship management, it is the third time it has been awarded in the context of the top customer service awards, successfully organized by the Hellenic Customer Service Institute.

CQS and Public have created a dynamic team to serve the latter’s customers, Customer Passion, which, through the development of different options and innovative solutions offered, has succeeded in significantly improving the customer experience, ensuring fast turnaround times responsiveness and excellent quality in the delivery of products and services.

Regarding this important distinction, Konstantinos Hatziandreou, the CEO of CQS, noted: “Each distinction is a confirmation of the dynamics we have created in the Greek market. We are particularly pleased to share this award with Public, a leading company with a shared vision. We thank her for the excellent cooperation and the trust she has shown us all these years. I am confident that our excellent partnership will continue to generate significant value in serving Public’s clients. »

For the past 14 years, the Customer Service Awards have been the institution through which excellent customer service practices in the Greek market are recognized. The awards are organized by the Hellenic Institute of Customer Service (EIEP), which evaluates businesses and awards distinctions in the different categories that make up customer service.