CQS was distinguished in the “Customer Service Awards 2020” of the Hellenic Institute of Customer Service, the institution that rewards companies that promote innovative practices, contributing to the best customer service experience.

Customer Distinction Award

On Friday, December 11, CQS received the “Customer Distinction Award” in the category of “Best Partnership with an External Provider”, in the context of its partnership with OPAP. It stood out among 9 nominations, highlighting excellence in customer service.

Real–Life Heroes Award

As part of the “Customer Service Awards 2020”, especially for this year and due to the special circumstances of the Covid-19 pandemic, the “Service Heroes” Award was established. Every company that took part in the event had the opportunity to award and honor the people who are on the front line of service.

At CQS, the “Service Heroes” award was presented to Ms. Despina Vendra, Operations Manager, for her unwavering dedication to customer service.